Careers

COME GROW WITH US Now's an exciting time to join Legal Greens! Thanks to our continued growth and success, we'll be hiring Many New Employees in 2022. This is a company filled with passion, pride and amazing people. Every day we're inspired, and challenged, to do our best. This is unlike anywhere else, its place for people who want to roll up their sleeves and tackle new challenges. THERE IS NO LIMIT TO WHAT
YOU CAN ACCOMPLISH
Legal Greens employees work together as a team to contribute to the company's success. We are always looking for bright, energetic people from a variety of backgrounds to lend their unique perspectives and skills.
WE BELIEVE IN CHALLENGING YOU TO BE YOUR BEST We push the limits of your potential and provide you with the tools you need to succeed, making this a great place to build your career. JOIN THE TEAM We believe great service means worrying about the details so our customers don't have to. Leave us a message in the contact page, email your resume and/or Tell us Why you want to be part of the Legal Greens Team.
GET HIRED!
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NOW HIRING!

Position: SHIFT LEAD

Benefits

  • Employee discount
  • Paid time off

Legal Greens (LG) of Brockton, MA is looking to hire a Dispensary Shift Lead!

Our workforce will reflect the diversity of the City. We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills.

Are you someone who is personable, adapt in a fast-paced high-volume atmosphere, has a team player mentality or leadership abilities? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on!

We offer great perks, including flexible schedules, generous employee discounts and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY!

Job Summary

The Dispensary Shift Lead assists with the day-to-day operations of dispensary (retail store) and provides support for the management team. This position is responsible for maintaining best-in-class customer service while ensuring compliance to all applicable regulations and company standards. The Dispensary Shift Lead will set the standard for performance and keeping associates motivated. The role requires excellent leadership qualities and gain and understanding of dispensary inventory and products.

Primary Responsibilities

  • Must be 21 years or older and pass any and all required pre-employment screenings
  • Strong attention to detail and ability to adhere to strict policies and procedure
  • Data Entry, Math, and computer skills
  • Well organized and ability to keep deadlines
  • Works well with all peers
  • Effective communication skills
  • Effective time-management skills and ability to multi-task
  • Ability to work in a fast-paced, changing, and challenging environment
  • Basic Excel, Word, and general compute knowledge
  • Fast and efficient.
  • Experience working in a shifting environment with a great deal of constructive feedback and input
  • Full knowledge of all applicable law, regulations, and requirements to keep the facility at 100% compliance at all times, this includes being up to date on any changes to current applicable laws/regulations
  • Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry

Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

  • Must be at least 21 years of age
  • Provide best-in-class customer service to customers
  • Follow and uphold established policies for sales and customer service to ensure customer satisfaction
  • Maintain in-depth knowledge of all products and strains in the store as well as industry-wide product knowledge, and train and share that knowledge with other members of the team
  • Assist with monitoring and maintaining inventory levels, managing an assortment of product, and communicating inventory action items with the Assistant Manager and General Manager
  • Assist all Dispensary Associates in the consultation of all customers to ensure that the employee is informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect customers differently
  • Complete and appropriately delegate tasks assigned during scheduled shift, including:
    • Correct cash handling
    • Accurate use and maintenance of the Point of Sale (POS) system
    • Accurate and timely data entry in both the POS system and inventory tracking system
    • Assistance in verifying order deliveries for accuracy
    • Ensure adherence with security measures and safety compliance
    • Maintenance of an organized and clean store
    • Management of visitor log
    • End-of-day daily update emails
    • Ensure accuracy with the vault
    • Work with the Management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations inventory counts, maintenance, and data collection for any reported issues and or complaints
    • Open and closing procedures
    • Assist with the onboarding and training of new staff in partnership with the management team
      • Cannabis experience required
      • Strong retail math skills required
      • High school diploma or general education degree (GED)
      • 2+ year in a supervisory or management role in a retail setting, specifically with POS business operations
      • Exceptional customer service skills
      • Knowledge of basic computer skills
      • Positive attitude, team player and strong work ethic
      • Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
      • Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
      • Must have excellent organization and time management skills
      • Must be focused, pay close attention to detail
      • Must be able to internalize training and follow instructions
      • Must be able to communicate clearly and effectively

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

NOW HIRING!

Position: AGENT (BUDTENDER)

Benefits

  • Employee discount
  • Paid time off

 

Supplemental pay types:

  • Tip Pool

Work Includes

  • Evenings
  • Weekends
  • Holidays

Pay frequency:

  • Every week

Benefits:

  • Employee discount
  • Paid time off

The Dispensary Agent “Budtender” is the primary contact between our guests and the company. They are responsible for educating guests about Legal Greens products and providing an excellent customer service experience. The ability to communicate effectively and have a good understanding of how to meet the guests’ needs will be a top requirement. Using the point-of-sale system will be another key area of accountability for the Budtender. The Budtender will practice and be compliant with state regulations and with Legal Greens standard operating procedures and protocol. Have the ability to promote and maintain a positive work environment that is grounded in servicing the guest and rooted in company growth.

RESPONSIBILITIES

  • Work Reception If necessary
  • Provide a high-end customer service experience with focus centered on patient engagement and education while maintaining compliance with applicable laws and Legal Greens SOP’s
  • Must have a can-do attitude at all times with a strong work ethic focused on long term Legal Greens mission.
  • Maintain a comprehensive understanding of the legal cannabis industry from an adult use standpoint.
  • Ensure proper, accurate record keeping with Legal Greens tracking software and the State’s online database
  • Must have awareness of current product availability with an ability to describe the production process behind each and every one of Legal Greens products.
  • Maintain strict confidentiality while handling and managing customer information.
    Assists with the presentation of a well-stocked store front that is clean, safe and secure ensuring a positive retail experience.
  • Accurately execute sales transactions via the point-of-sale system in an efficient manner
  • Keep a current understanding of trends and research in the cannabis industry and have the ability to help customers with up-to-date information and knowledge base.
  • Approach each and every customer interaction with a positive attitude, a welcoming tone of voice and effective communication skills that helps validate the customers concerns and needs.
  • Be sensitive and empathetic to the needs of each and every patient
  • Aware of state reporting system and compliance regulations and how that affects customer purchasing limits.
  • Must always be aware this is a heavily regulated industry with focus shifted toward license compliance and patient confidentiality laws.
  • Completes any other duties assigned in a professional and timely manner.
  • Play an active part in guests’ education on products, methods of consumption, and safety as part of patient interaction
  • Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including/but not limited to: inventory counts, maintenance, and guest information for any reported issues and/or complaints
  • Promote a work environment that is positive, communicative, guest-oriented, and compliant

 

 

REQUIREMENTS

  • 21+ years old
  • Valid driver’s license
  • Two years’ experience in team-based customer service focused retail environment.
  • Experience with point-of-sale systems and cash management with a focus on register accountability.
  • Strong attention to detail
  • Excellent communication and customer service skills.
  • Professional, amicable demeanor
  • Dependable and hardworking attitude
  • Computer literacy and working knowledge of point-of-sale software
  • Must have flexible availability with the willingness to work nights, holidays and weekends.
  • Deep understanding and passion for cannabis, cannabis accessories and the cannabis industry
  • Ability to lift 50 pounds unassisted, sit or stand for extended periods of time
  • High school degree
  • Must be legally eligible to work in the United States
  • Ability to pass a comprehensive background check

NOW HIRING!

Position: RECEPTIONIST (WATCH DOG)

Benefits

  • Employee discount
  • Paid time off

 

JOB SUMMARY

Under the supervision of the Retail Manager the Receptionist/WatchDog personnel is responsible for checking in guests and ensuring all visitors and customers are 21 years of age or older. The Reception/WatchDog Personnel is responsible for ensuring all visitors do not enter unless they are 21+ and have a valid ID. The Reception/WatchDog Personnel responds to all customer phone inquiries and provides outstanding customer service. Must be adept at managing the often-competing demands of customer service and physical security within a busy, regulated, retail environment. In addition, the Reception/WatchDog Personnel will perform the following duties:

JOB RESPONSIBILITIES

  • Monitor the state-of-the-art security systems including alarms and video surveillance.
  • Ensure that only authorized individuals are permitted access to the facility by verifying appropriate ID cards and other forms of identification.
  • Ensure all visitors adhere to the correct sign in procedures and protocols.
  • Ensure that all customers go through the appropriate intake and registration process.
  • Oversee the entrance to the facility and verify the credentials of each person seeking access to the facility;
  • Answer routine inquiries; Phone
  • Log entries, and maintain visitor log;
  • Escort authorized visitors in restricted access areas;
  • Administrative duties as required
  • May be required to assist with other duties.
  • Clean/sweep/mop/ and take trash out daily

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

  • At least 2 years’ experience customer service/Administrative experience.
  • Must possess Computer skills to include; Outlook -Email Management, Word – Report Creation and Web Navigation.
  • Prior experience with security or in a highly regulated industry preferred.
  • Possess great written, verbal communication, and interpersonal skills
  • Ability to follow complex instructions.
  • Knowledge of security operations and procedure.
  • Ability to manage multiple tasks.
  • Knowledge of basic security and fire inspection procedures.
  • Possess surveillance, patrolling, and reporting skills.
  • Ability to quickly analyze situations and exercise excellent judgment.
  • Ability to remain objective and maintain an extremely high level of integrity at all times.
  • Incredibly dependable and reliable.
  • Emotional control and ability to de-escalate situations.
  • Experienced with safety management.
  • Has a high level of attention to detail.
  • Excellent communication skills.
  • Must be 21 years of age or older.
  • Must have the ability to pass a background check.

PHYSICAL REQUIREMENTS:

  • Must be able to push, pull, move, and/or lift a minimum of 40 lbs.
  • Must be able to work seated/standing as appropriate at workstations for extended periods of time
  • Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions.
  • Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise).

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips – Pooled