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Budtenders Brockton (Seasonal)

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LEGAL GREENS BROCKTON

75 PLEASANT ST, BROCKTON MA, 02301

Status: HIRING CURRENTLY!

Position: TEMPORARY AGENT (BUDTENDER)

Benefits

  • Employee discount
  • Paid time off

Availability:

  • Sundays required
  • September to February

Supplemental pay types:

  • Tip Pool

Work Includes

  • Evenings
  • Weekends
  • Holidays

Pay: Weekly, $17.00/hour

Pay frequency:

  • Weekly

The Dispensary Agent “Budtender” is the primary contact between our guests and the company. They are responsible for educating guests about Legal Greens products and providing an excellent customer service experience. The ability to communicate effectively and have a good understanding of how to meet the guests’ needs will be a top requirement. Using the point-of-sale system will be another key area of accountability for the Budtender. The Budtender will practice and be compliant with state regulations and with Legal Greens standard operating procedures and protocol. Have the ability to promote and maintain a positive work environment that is grounded in servicing the guest and rooted in company growth.

RESPONSIBILITIES

  • Work Reception If necessary
  • Provide a high-end customer service experience with focus centered on patient engagement and education while maintaining compliance with applicable laws and Legal Greens SOP’s
  • Must have a can-do attitude at all times with a strong work ethic focused on long term Legal Greens mission.
  • Maintain a comprehensive understanding of the legal cannabis industry from an adult use standpoint.
  • Ensure proper, accurate record keeping with Legal Greens tracking software and the State’s online database
  • Must have awareness of current product availability with an ability to describe the production process behind each and every one of Legal Greens products.
  • Maintain strict confidentiality while handling and managing customer information.
    Assists with the presentation of a well-stocked store front that is clean, safe and secure ensuring a positive retail experience.
  • Accurately execute sales transactions via the point-of-sale system in an efficient manner
  • Keep a current understanding of trends and research in the cannabis industry and have the ability to help customers with up-to-date information and knowledge base.
  • Approach each and every customer interaction with a positive attitude, a welcoming tone of voice and effective communication skills that helps validate the customers concerns and needs.
  • Be sensitive and empathetic to the needs of each and every patient
  • Aware of state reporting system and compliance regulations and how that affects customer purchasing limits.
  • Must always be aware this is a heavily regulated industry with focus shifted toward license compliance and patient confidentiality laws.
  • Completes any other duties assigned in a professional and timely manner.
  • Play an active part in guests’ education on products, methods of consumption, and safety as part of patient interaction
  • Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including/but not limited to: inventory counts, maintenance, and guest information for any reported issues and/or complaints
  • Promote a work environment that is positive, communicative, guest-oriented, and compliant

 

 

REQUIREMENTS

  • 21+ years old
  • Valid driver’s license
  • Two years’ experience in team-based customer service focused retail environment.
  • Experience with point-of-sale systems and cash management with a focus on register accountability.
  • Strong attention to detail
  • Excellent communication and customer service skills.
  • Professional, amicable demeanor
  • Dependable and hardworking attitude
  • Computer literacy and working knowledge of point-of-sale software
  • Must have flexible availability with the willingness to work nights, holidays and weekends.
  • Deep understanding and passion for cannabis, cannabis accessories and the cannabis industry
  • Ability to lift 50 pounds unassisted, sit or stand for extended periods of time
  • High school degree
  • Must be legally eligible to work in the United States
  • Ability to pass a comprehensive background check

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